Friday, June 08, 2007

angry!!!!!!!!!!


sometimes just wondering am i not suitable for customer service job??? frankly, i really enjoy working in this line..... cos it enables me to communicate with ppl..guess all my friends agree to this... cos if i didn't talk much in a day.. something must be wrong.. ppl always describe me as noisy... chatty... haha.... back to the topic... besides that, customer service gives me the satisfaction... like customers who gives compliments n thanked u for what u did... really...got 'man zhu gan'... ppl like them really brighten up ur day! i don mean no compliment = no satisfaction....

but why nowadays customers are so hard to please... like that cannot.. like this not happy...today, jus kanna a combo..... piang eh... now we don't take in cheque over counter.. so as normal.. told this customer... " mdm... now.. we don't take in cheques over the counter... so u need to drop this cheque in the QCD..." and she starts to say (in ap way) "how come nv inform us!!"
"we have put up notices....it started on the 14th of may..(passing her the flyer)"...flyer haven reach out to her...she starts again" who's bother to read those notices!!" argh!!!!!!!!!!!!!! feel like asking her to shut her mouth n listen to me 1st........well... that's what all the nasty customers do... she asked for HQ's contact, wan to feedback on this... kaoz!

really can't stand her.... n next received a msg from J, asking me to see her after my customer.. knowing what happened... i asked her customer complained me right... she says(the way when she think u r at fault) customer says u..... before she said i asked to stop n let me tell her what i told the customer n the WAY i said it..... then she replied 'think customer don't like the way u said to her.. she's not given a choice '

gosh!!! shit her la... she's being contradicting lo... nv inform her la.... told her abt notices..who's bother to read...what a f***!!!! really... ssssighhhhh!!!! what she wants!!! i'm not fetching a big f money per month from her ok... i don't have to put up all her nonsense n ap!!!!!! kns old hag!! haha.. evil right?? but i also quite pity liao can only vent it out here... at work no matter wat still got to 'ren' n 'ren' .... finally not that angry anymore...

i'm so touched by my weeshan!!! (muack !!) er xin bo? knowing that too... haha anyway, thanks buddy!!! truly appreciated! remember last week...probably get out on the wrong side of my bed... suddenly feeling bad.. msg her while on my way to work...think i scared her.. can see she's like gan chong spider, starts throwing qns to me... as usual showered me with care n comfort...knowing u will be reading this... so take this as an opportunity to THANKED YOU. u have been putting lots of effort in our friendship( 38 grp)... everytime u're the one who will make the effort to arrange for our dinner..despite, me is the one who fly u ppl.. with kites n planes.. ahahah... promise the coming one... i won't!!! promise! 07/07/07... for sure!!!

sign off~


sign off ~

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